In this School16 event, hear from Michael Herman as he shares his impressive journey from economics major to Microsoft consultant—straight out of college, with no experience or background in tech.

Misha will discuss how the Customer Success function has evolved at some of the fastest growing B2B organizations in tech and the skills employers look for today when recruiting new talent

In this seminar Jeff will discuss how he went from Non-Profits to establishing himself as a client services expert through his roles in Account Management in Client Success.

Daisy will talk about sales roles at early vs. growth stage startups and how this position works cross-functionally with customer success and product at places like Google