LIVE WEBINAR

Wednesday, August 18th @ 6 PM EST

The Role of Customer Success In Big Tech

Learn How to Identify & Leverage Your Transferable Skills

Join us in this live webinar to learn how Michael broke into the tech industry fresh out of college and landed a job at Microsoft as an economics major with no prior tech experience. Michael will also discuss how he’s navigated his career at Microsoft and discovered his passion for customer advocacy.

Reserve your spot for this webinar now:

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What You'll Learn.

How important developing and leveraging transferable skills can be when seeking new opportunities

How to navigate an early tech career and go about transitioning to an enterprise tech company

What brought about Michael's passion for customer advocacy and the customers’ impact on big tech

Michael Herman supports a portfolio of retail/CPG customers in the Northeast as a Customer Success Account Manager at Microsoft. Before his role in customer success, Michael was a CRM consultant for Microsoft's Dynamics 365 platform, starting just after his 2015 graduation from Cornell University. Michael is also pursuing an MSW at Yeshiva University, sits on the board of nonprofit Gift of Adoption's NY Metro-area chapter, and acts as an advisor to the Seton Hall University Stillman School of Business.

About the guest